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Context Help

If you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up menu will appear. It offers detailed info about all the actions that you can perform on the given page. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich variety of how-to video clips describing how to work with our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you searching for, take a peek at our comprehensive FAQ database, which covers questions asked by real persons and provides real solutions. We constantly update our Frequently Asked Questions database with new questions & answers in an attempt to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our excellent team of client support engineers available 24-7 and eager to help you with any query. Each support ticket you open will be answered within one hour (the average response time being about 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com